Your school's data, kept separate
Every school's records are kept apart from every other school's. Every change to our software is checked for this automatically before it goes live.
Security first
School software built
security-first
Patashala360 holds records about children, so security is where we started, not a feature we added later. This page lists what is in place today, in plain words, so your management can check each point.
What is in place
Twelve promises we can show you, not just say
None of this is a promise for later. All of it is in place today, for every school, free or paid.
Each person sees only their part
Access follows each person's job. The cashier sees fees, a teacher sees their own classes, and the principal sees the whole school.
Personal details on a need-to-know basis
Parents see only their own children. A class teacher sees only their own students, and a driver sees only the names and classes of the children on their bus.
No password guessing
Passwords are never sent by email, and a first password must be changed at first sign-in. After repeated wrong passwords the account locks.
Leavers lose access the same day
When a member of staff or a family leaves your school, their sign-in and their school notifications stop the same day.
A lost phone is cut off at once
If a parent loses a phone, the school issues a new login slip and the old phone is signed out immediately.
Our support team has limits
We can open only your staff accounts, never a parent's or a student's, for at most one hour, with a reason you can see. We cannot take or refund payments or delete students.
Every important action recorded
Sign-ins, fee activity, marks, changes to access, data downloads and support visits are all recorded with who did it and when, and you can see that record yourself.
Every upload and entry checked
Spreadsheets are checked before they are opened, and damaged or oversized files are refused. Every field is checked for what it may hold, so a phone number is always a phone number.
Hosted in India, backed up every 2 hours
Your data stays in India, in Mumbai, with backup copies in Delhi. A fresh copy is taken every 2 hours.
One school cannot slow down another
Uploads have firm size limits, so one heavy upload at another school does not slow yours down.
Available around the clock
Patashala360 is online 24 hours a day and monitored day and night, over an encrypted connection. Updates go in after school hours.
Report a security problem
Found something that looks wrong? Write to support@patashala360.com. We usually reply within one working day.
In plain terms
Your data, and what we do with it
What we hold
Student names and dates of birth, parent and guardian contact details, class and attendance records, fee ledgers, and staff records. We hold it on behalf of your school. The school is the owner of that data and always remains so.
How access is decided
Nobody at Patashala360 browses school data as a matter of course. Our support team can open only a staff account, never a parent's or a student's, for at most one hour, and must give a reason that appears in your school's audit record. Support access cannot take or reverse payments, give concessions, or delete fee records or students. Your staff's access is decided by the roles your administrator gives them.
What is recorded
Sign-ins and failed sign-in attempts, changes to roles and access, fee activity, staff added or removed, logins created or reset, data downloads, every support visit with its reason, and changes to school settings.
What we ask of you
Give each member of staff their own account rather than sharing one. Remove leavers on their last day, which also ends any session they still have open. Keep the administrator account with a person, not a desk. When a class teacher is on leave, name an in-charge teacher instead of sharing their login.
For the formal notices, read the privacy policy, data protection and terms of service.
Data safety is the first of the ten checks in our guide on how to choose the best school management software in India. Patashala360 is school management software for schools in India, and every school gets the same protections, including schools on the free plan.
Bring your security questions
If your management committee has a checklist, send it. We would rather answer it in writing before you commit than after.
Or write directly to hello@patashala360.com